The Company is committed to complying with the provisions of the Privacy Act 2020 that relate to how entities handle Personal Information.
This Policy explains how we handle Personal Information relating to individuals, whether they are customers, so as to ensure we meet our obligations under the Privacy Act 2020.
By providing us with your Personal Information, you consent to us collecting, holding, using and disclosing your Personal Information in accordance with this Policy.
This Privacy Notice is effective from 22 May 2020. We may update it from time to time, and where the change is significant, we will let you know by sending you an email.
Total Infrastructure Limited (“we”, “us”, “our”) is a company headquartered in Auckland New Zealand. Contact details for our locations can be found on the Contact page of our website.
TIL is a nominated supplier to Auckland Council, having met its rigorous competency and capability requirements. We are expanding the business into more specialized civil infrastructure projects and looking forward to meeting the challenge of emerging opportunities. To find out more about our Services you can visit the Total Infrastructure Limited website.
In this Policy the expressions “we”, “us” and “our” are a reference to the Company.
The expressions “you” and ““your” refer to each individual whose personal information we may handle from time to time.
A list of defined terms is set out below:
Our preference is to collect Personal Information about an individual directly from that individual unless it is unreasonable or impracticable for us to do so. However, we may collect Personal Information from third parties during job recruitment processes for example from your nominated referees and/or through police or background checking processes.
Personal Information will generally be collected from you in person, over the phone, through written communications (either on paper or electronic) or by you completing forms or answering questions on our website.
We only collect, use, or disclose an individual’s Personal Information to the extent that this is reasonably necessary for one or more of our functions or activities.
Purposes for which we may collect Personal Information include, but are not limited to:
We will generally use and/or disclose Personal Information for the primary purpose of collection and reasonably related secondary purposes unless you consent to another use or an exception under the Privacy Act 2020 applies.
A secondary purpose might include:
Contractor information may from time to time be provided to:
Access, Correction and Further Information
We will take such steps as are reasonable to ensure that the Personal Information which we collect remains accurate, up to date and complete.
We will provide you with access to your Personal Information held by us unless we are permitted under the Privacy Act 2020 to refuse to provide you with such access.
Please contact us via the details below if you:
PO Box 16092
There is no charge for requesting access to your Personal Information, but we may require you to meet our reasonable costs in providing you with access.
If you consider that the Personal Information which we hold about you is inaccurate:
we will take reasonable steps, consistent with our obligations under the Privacy Act 2020, to correct that information if you so request.
Typically, we will store Personal Information in hard copy and electronic form.
Personal Information may be sent offshore to related bodies corporate, as permitted by the Privacy Act 2020 and this Policy.
We may engage third party providers to host Personal Information, which may result in offshore storage of Personal Information in countries including Singapore, Japan, New Zealand, the Netherlands, North America, the United Kingdom, and the United States.
We may also engage third party maintenance or support providers in relation to the transfer or storage of Personal Information overseas. The company will take reasonable steps to ensure that any third-party providers with access to your personal information in Australia or Overseas are required to comply with either, or a combination of:
We will take reasonable steps to:
By consenting to this Policy, you confirm that, in any instance where you provide us with the Personal Information of a third party, you have:
From time to time, we may change our Policy on how we handle Personal Information or the types of Personal Information which we hold. Any changes to our Policy will be published on our website. You may obtain a copy of our current Policy from our website or by contacting us on the details listed above.
Any complaints about the way in which we have handled any privacy issue, including your request for access or correction of your Personal Information, you should advise us via the contact details set out above.
If you remain unsatisfied with the way in which we have handled a privacy issue, we suggest you approach an independent advisor or contact the Office of The Privacy Commissioner NZ for guidance on alternative courses of action which may be available.